One digital business platform can support and integrate many different business processes, such as customer service, sales and communication. The most commonly integrated elements include payment systems, SMS gateways, storage and accounting systems.
Self-serviceIt’s not necessary to use the platform support of consultants. Platforms which connect consumers with providers allow users to communicate freely, and the entire transaction process is carried out automatically.
The community of Digital Platform users – clients, business partners and employees – creates real value for digital platforms. The Airbnb application based on the pay-as-you-go business model connects 150,000,000 people from 190 countries (hosts, attractions organizers and travelers) who generate billions in revenue for the company.
Quick implementation of new servicesThe Digital Platform consists of many websites which are autonomous but cooperate perfectly – so-called microservices – thanks to which the process of implementing new services does not affect the functioning of others.
Thanks to the mechanisms of mutual assessment, consumers and providers have the opportunity to build trust, which has an impact on the trustworthiness of the platform and its owner.
New marketsBusiness development based on a Digital Platform allows you to open up to new clients by implementing innovative business models such as Software-as-a-Service (e.g. Netflix), Pay-as-You-Go (e.g. Airbnb), and Infrastructure-as-a-Service (e.g. Azure cloud).
Take advantage of the knowledge and experience of the best software developers and engineers from JCommerce.
At JCommerce, we use proven methods and tools to provide clients with the best solutions. Our development teams are able to provide and develop the functionalities of Digital Platforms for customer service, accounting, logistics and communication processes, as well as prepare, configure and automate IT system architecture.
The most commonly developed Digital Platforms are:
Digital business platforms are IT structures that cover both software and infrastructure. They consist of many services supporting various business processes. Depending on the characteristics of a company’s business and the adopted business model, the configuration of the digital platform may vary.
Educational platforms – services which bring together specialists from a given industry, e.g. Stack Overflow, which is a platform for knowledge exchange between developers
Social media platforms – on the one hand, they offer users the opportunity to communicate and also have a role in terms of entertainment; on the other, they are a platform for advertising, e.g. Facebook, Instagram, YouTube
App stores – allow providers to distribute their applications, as well as supporting micropayments
Mediaplatforms – based on the subscription model, they offer users access to music or movie files, and give artists the opportunity to distribute their work and earn from it
E-commerce platforms – provide suppliers with the space and tools to run their own business, e.g. Amazon, eBay, Allegro
Crowdsourcing platforms – applications that give users the possibility of using services in the pay-as-you-go model, and help providers to reach clients.
This is a model that allows customers to pay only for the actual use of the service. Very often, this model is associated with unattended payments using applications such as UBER, BlaBlaCar, and Airbnb.
Consult on your Digital Platform development project with our experienced specialists. Describe your ideas to us and we will offer you solutions that will help bring them to life.