Development of central, corporate and retail applications of the bank



SERVICES: Dedicated solution

AREA: .NET, Java, Microsoft Dynamics

Development of central, corporate and retail applications of the bank

The client has taken advantage of the support provided by a team of nearly 40 specialists of various specializations.

Project description

As part of the cooperation that started in 2009, ING Bank Śląski has engaged for its projects nearly 40-person Agile team consisting of Java and .NET developers, analysts, architects, BI specialists, testers. MS Dynamics CRM and Sharepoint specialists.

Cooperation with the bank includes support of many projects implemented according to Agile Way of Working methodology, which is a standard in the client’s projects. JCommerce specialists provide support services for application architecture design and development, business analytics, back-end and front-end web development, implementation of Business Intelligence solutions, Microsoft Dynamics CRM development and software testing.

The programming work, carried out independently or in cooperation with working teams of the bank’s specialists, includes the development of the following projects: 

  • An application which is a part of the “My ING” (Java), an electronic banking platform that enables customer service in a branch, call center and via remote channels. One of the main modules of the application, developed by the 11-person Java team from JCommerce, is the Credit Processing Module. 
  • Credit servicing application targeted at business customers (Java).
  • Application “Finance Coach” which helps clients with management of spending money, savings and investment.
  • Application used to monitor corporate and strategic clients. The app tracks delays in loan payments, delinquencies, declines in income, and whether the customer has provided documents (Java). 
  • An application for managing documentation of operational IT security processes in the bank (.NET). 
  • Business and system analysis related to the implementation and development of new web-based systems for customers and ING internal systems. The project is carried out, among others, in the “My ING” area. 
  • Development and maintenance of data warehouses using such tools as Oracle Warehouse Builder and IBM Datastage, data warehouse structures and Data Mart feed processes, design, build and development of ETL layer as well as design and development of Business Intelligence solutions. 

Agile collaboration should first of all ensure open communication and allow for the application of Agile approaches in practice. Openness, commitment and the courage to communicate are key qualities in achieving success. Transparency is also relevant, a willingness to understand that what was important at the beginning of a relationship or at a particular point in time can change – as can measures of success. Therefore, it is important to maintain an Agile “control and adapt” approach.

Seweryn Papierz, Senior Agile Coach in Agile Transformation Support Team of ING Bank Śląski.
Business benefits
  • Long-term cooperation allowing us to respond effectively and quickly to current challenges.
  • Consistent work approach, in accordance with the Agile Way of Working methodology.
  • Access to competences of high-level IT professionals.
  • Option to scale teams

Technologies used in project: Java, .NET, Oracle Warehouse Builder, IBM DataStage, ETL, MS Dynamics CRM and Sharepoint. 

About the client  

ING Bank Śląski is part of an international ING Group. The company is a leader in the Polish financial market, providing services to individual clients, companies and institutions. Due to the versatility, it has a diverse group of customers. The company develops online and mobile banking solutions. 

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