JCommerce - IT Services

IT Services

We provide comprehensive services in the field of the implementation and management of Apple devices and applications using the Jamf Pro system.

Jamf Pro system

Jamf Pro is a system that facilitates the connection of many different systems for the management of devices, identity, applications or virtualization among others, in order to create a single digital workplace. 

Most importantly, thanks to Jamf Pro, the customer gains the ability to integrate Apple devices (macOS and iOS) in their business environment, regardless of their current architecture.

The system seamlessly integrates with Microsoft Intune or Microsoft System Center Configuration Manager (SCCM), making all Mac and PC devices fully compatible.

The use of the EMM-class system significantly increases the efficiency of IT infrastructure management activities, as well as reducing costs and saving time by automating daily tasks and providing analytical data.

Find out more about Apple in business and Jamf Pro

 


The most important functionalities of the Jamf Pro system

Zero-touch deployment
Zero-touch deployment
Remote registration, configuration and direct delivery of the device to the end user in the "zero-touch" approach is made possible by the Apple Device Enrollment Program. Zero-touch deployment relieves the IT department, eliminating tasks related to issuing new equipment.
Device management
Device management
Jamf Pro enables the advanced management of multiple devices, through the creation of configuration profiles, device groups, and advanced workflows among others.
Self service
Self Service
Besides the App Store, the user also gets access to the update center as well as tools, which means there should be no need to ask the IT department for assistance.
Mac device management
Device monitoring
It is one of the most important features of the Jamf Pro system. Monitoring tools allow administrators to define their own attributes. Jamf Pro also uses Smart Groups, which are based on the parameters and values selected during the computer scanning process.
Apps management
App management
The ability to pre-configure the applications available to the user, both those which have to be installed at the first launch and those that you can download yourself from the App Store. This makes it possible for users to manage all the tools which they require for their work.
Inventory
Inventory
Inventory feature allows automatic management of the hardware, software, license and configuration catalog, using automatic reports and alerts.
Security
Security
Jamf Pro enables the remote management of native security functions as well as the configuration of settings on all devices, helping to maintain a high level of security.
Jamf PRO API
Jamf Pro API
Jamf Pro also provides an API, which makes it possible to build solutions that were not projected in the administrator's interface (advanced information-gathering or report-generating functions).

 


Jamf Pro Managed Services

We offer support for the Jamf EMM system in the managed services model, i.e. comprehensive Jamf Pro application management support in the customer's IT environment. Our macOS administrators have business and technological experience in terms of the management of Apple devices using the Jamf system.

Jamf Pro Managed Services include:

  • System maintenance.
  • Comprehensive servicing (monitoring, troubleshooting).
  • Management & deployment solutions.
  • Security audits and security policy management.
  • Technical and service support in accordance with the SLA.
  • Management of new starters/leavers.
  • Detailed audit and documentation.
  • Advanced technical support in the framework of second and third degree escalation for Jamf Pro and the integration of Apple devices with other environments.

 

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