Our services
IT Project Outsourcing
We undertake projects at all stages. Also, at the client’s request, we can engage in a particular phase of the project or provide technological support for their team.
Quality Assurance ServicesOur Quality Assurance skills: manual testing, automated testing, performance testing, security testing, auditing and optimization of the testing process, and consultations and training.
IT Managed Services
We design a suitable set of services for each environment, monitor the applications that we maintain, perform preventive and repair work, report on the condition of the service and conduct optimizing activities.
Build-Operate-TransferWe support our clients in the process of setting up competence centers in Poland by utilizing the experience of our HR Managers, Delivery Managers and Technical Solutions Managers.
Project, developer and team outsourcing
Project, developer and team outsourcing we place strong emphasis on high standards and the quality of code, as well as efficient consultation between our employees and the customer.
Comprehensive software development and IT consulting services
Regardless of your business profile, we will provide the form of technology support which best suits your needs and collectively defined project requirements. Thanks to cooperation with our specialists, you will gain access to the newest IT solutions, specialist know-how and a guarantee of high-quality software.
We provide IT outsourcing services that help you professionally implement key technology projects. Our support gives you the ability to build applications based on up-to-date methods of software development such as DevOps and create architecture for your system based on cloud solutions.
How we work
Proven models of outsourcing cooperation
At JCommerce, we believe partnerships and cooperation are key. The experience we have gained in projects has allowed us to develop optimal cooperation models that take the needs of both customers and our employees into account. We focus on open communication, good business and project practices, as well as a flexible approach to the changing environment, thanks to which we act quickly and effectively to implement projects for clients regardless of their location. Within a timeframe of 2-3 weeks, we are able to compose a core of team of developers with a senior-level developer who could become a team leader in future. A complete team consisting of several dozen IT specialists can be ready in a few months.
Offsite cooperation
Thanks to this form of cooperation, you will not incur any additional costs associated with hiring a specialist, and all tasks will be performed for you remotely from one of JCommerce’s seven offices throughout Poland, with the possibility of organizing periodic face-to-face meetings at your headquarters.
Onsite cooperation
Our specialists can also work onsite at your location. This solution is particularly beneficial in the case of the team extension model, which is used to fill vacancies in the client’s team, as well as in projects that require close, daily cooperation between the team and the client.
IT Specialist and Dedicated Team Outsourcing
We have been operating on the IT market since 2005, offering IT employee outsourcing. As part of cooperation, we often help to build dedicated teams of specialists.
Our experience and solid knowledge of our industry allow us to provide services that suit the needs of employees and clients alike. We have won awards such as Top Quality HR (HR Najwyższej Jakości) and the title of Employer of Tomorrow (Pracodawca Jutra), which go to confirm our high standards in the recruitment process and human resources management.
We offer professional outsourcing services of specialists such as:
- Developers,
- DevOps Engineers,
- Consultants,
- Business Analytics,
- Business Intelligence Specialists,
- macOS Administrators,
- Jira Administrators,
- Technical Team Leaders,
- Project Managers,
- Scrum Masters,
- Software Testers and QA Specialists.
IT Project Outsourcing
We undertake all stages of projects from beginning to end – from analysis, to design and implementation, to consultation and post-implementation support.
Our developers will take care of the development of your project or will function as the technological support for your IT team.
We care a great deal about quality, which is why our project activities are based on verified management methodology – we combine agile (Scrum) and traditional approaches to project management (PRINCE2, PMI).
We offer IT support for the following projects:
- Business Intelligence systems,
- EMM system Jamf Pro,
- IdM system Jamf Connect,
- Endpoint security system Jamf Protect,
- Digital platforms,
- Portal systems,
- Web portals,
- E-commerce solutions,
- Mobile applications,
- Customized solutions.
Quality Assurance Services
We ensure the highest quality of software development thanks to a range of key Quality Assurance skills including:
- manual testing,
- automated testing,
- performance testing,
- security testing,
- auditing of the testing process,
- optimization of the testing process,
- consultations.
Our quality policy is based on the highest standards and best practices as well as the experience of our programmers.
Quality Assurance services help clients to avoid significant financial expenditure on infrastructure, tools and ongoing employee training programs.
We provide the following bespoke services according to the needs of the customer:
- Outsourcing of specialists Quality Assurance and entire testing teams – a dedicated specialist or a QA team works on a project onsite or remotely from one of our locations.
- Software Testing as a Service (STaaS) – Testing services are performed when there is a specific need for them, without the need to hire a particular employee on a more permanent basis, which guarantees the flexibility and scalability of the service.
- Managed Testing Services / Testing Factory – we manage all processes related to Quality Assurance in terms of software, which means creating, managing and supporting the testing process.
IT Managed Services
JCommerce provides the complex service of managing business applications in the IT environment, including maintenance and technological support.
In the scope of IT Managed Services, we design an appropriate set of services for each environment, monitor the applications which we maintain, perform preventive and repair work, report on the condition of the service and conduct optimizing activities.
We take responsibility for managing the availability of business applications, including their efficiency and safety. We take care of the scalability of the required service resources, allowing rapid adjustments in terms of the development of maintained applications. We manage the established service levels within the Service Level Agreement (SLA).
According to ITIL practices, the functioning of every service is based on 5 fundamental principles, in which the individual processes of the service are defined:
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Process Improvement
Within the scope of Managed Services, we offer support for the following projects:
- Applications
- Databases
- Apple device management (Jamf Pro)
- Business Intelligence solutions
- Portal systems
Build-Operate Transfer
Cooperation in the Build-Operate-Transfer (BOT) model allows us to create a fully-functional center of competences for a client.
IT outsourcing services, including building a dedicated team for a client, are often the first phase of cooperation. In the next step, the team ramps up with additional specialists and managers until a self-sufficient process is established. Such an approach allows for the investment risks to be shared. In addition, developers can use JCommerce infrastructure at the beginning of the team building process.
As an outsourcing partner, JCommerce shares its knowledge in terms of building operational processes and supports clients in the scope of:
- administration – office, equipment and IT infrastructure,
- workplace configuration and necessary tools installation,
- building a team of specialists including a software development team
- quality management and preparing efficient HR processes,
- project management and optimization of development processes.
Body leasing vs. IT specialist outsourcing
Depending on the needs of organizations and the type of business, our specialists support software development projects in the body leasing model or based on the outsourcing of IT competences. In both cases, cooperation includes the execution of specified tasks by our developers or other specialists.
We use verified methods which enable us to find employees with specific competences. We help clients to achieve measurable advantages by shortening the time of project execution, including savings related to administration costs and recruitment on a highly competitive market. The key factor distinguishing body leasing from IT outsourcing is the billing model and team management method. In the first case, the work done by developers is settled up in the same way as with clients’ employees. The same applies to management and responsibility of work time as well as non-productive time. In the IT outsourcing model, the company pays only for the time taken for the execution of specified tasks, and billing does not include non-productive time. The costs of preparing and equipping a workplace are on the provider’s side, as are costs related to rises, holiday pay and training.