The project insludes implementations of the MS Dynamics NAV 2015 ERP system and MS Dynamics CRM 2015, as well as integration and synchronization of both systems. The implementation of the systems has ensured the improvement of customer service mechanisms at the subsequent stages of cooperation (from the potential client to order processing), support for the relationship between customers and INVENTO, the improvement of cooperation and the exchange of information between Sales Managers and Agents and support for the preparation of offers within the CRM system. MS Dynamics NAV will be a support for the production model, warehouse management, toolroom services, acceptance of purchase documents, the automation of accounting for business operations and the automation of accounting for production costs.
Technology used in project: Microsoft Dynamics NAV.
Invento Sp. z o.o. – an innovative PET cans manufacturer.