Customer Relationship Management systems (CRM) are designed for those companies that value not only one-off sales but a wide range of possibilities for long-lasting cooperation with clients.
Great customer service before and after sales, lower costs of gaining new business partners and increased retail efficiency – these are just some of the benefits of the Microsoft Dynamics CRM system, which are valued by our clients.
We customize each MS Dynamics CRM system providing the following solutions:
- on-premises model (based on the local cloud),
- cloud-based model,
- for mobile devices,
- reporting directly to Social Media.
The installation of Microsoft Dynamics CRM is quick and simple. The system is flexible and can be integrated with existing software in the company, adapting to the users’ growing demand.
It not only improves the work of traders and customer service, but also automates marketing processes, supporting data processing in large, medium and small enterprises.
Benefits for users
Among the many benefits associated with the implementation of Microsoft Dynamics CRM, we would like to emphasize the following, which are especially appreciated by our clients:
- Access to the most up-to-date information and the ability to track the sales process,
- Efficient handling of clients’ requests,
- Creating interactive analyses of sales trends due to the currently observed data,
- Easy system management via Microsoft Outlook,
- Improvement of the work of managers, who have insight into individual performance within their team,
- All information regarding customers and their activities gathered in one place,
- Customization of reports and graphs for enterprise purposes,
- Personalized campaigns,
- Creation of processes and dialogues, which act as a guide for employees, allowing them to adjust to corporate standards.